“At Kytec, we know our products and services intimately, positioning us to produce the best customer result.”

We’re an ICT organisation renowned for getting it done, and getting it done right. At Kytec, we believe that every client is different, and every challenge is unique. That’s why we’re big believers in Practical Wisdom.

Practical Wisdom is the theory that while rules are important, and processes are necessary, they must only be a platform for growth and further discovery: we can’t solely rely on how things have been done in the past to achieve the best outcomes.

So when a new challenge arises, we get to know the situation well enough to gather insight, and then create new, effective solutions.

4 Points of Difference

We have 4 internal service pillars that drive the way we succeed every day.

Results, not restrictions: unlike larger organisations, we’re willing to around restrictive processes to get the job done.

Do it right: if we can’t do it right, we won’t do it, and we’ll make sure our clients know why.

Tailor-made: where bigger companies have cookie-cutter answers, we offer a boutique service.

The extra mile: for us, it’s all about delivering what the client needs when they need it.

The Team

Our people are defined by our two distinct skills: a highly-specialised understanding and technical knowledge of a particular field, and a work methodology highly-attuned to client requirements and collaborative problem-solving.

Our specialists’ expertise centres around our 4 primary practices — Collaboration and Video, Networking and Security, Contact Centre, and Cloud & Data Centre — while our Managed Support team provide our customers with a unique and distinctly human approach to support and maintenance.

Connecting the Dots

Our business is built on partnerships. Partnerships with our customers, partnerships within our divisions, and partnerships with some of the most trusted names in the industry, in particular, Telstra and Cisco.

Kytec were awarded Telstra Enterprise Partner of the Year for Unified Communications 2013 and recently became a Cisco Silver Partner together with accolade of being Telstra largest Cisco TBS Partner.

Continually learn, apply knowledge, teach & grow others

We know it is impossible for people to learn or know everything, so there is value in learning from others and sharing the knowledge that you possess. This intentional collation and dispersion of information, will keep us at the forefront of the market.